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Maui Bike Tours
Maui Downhill Online Cancellation,
No Show and Refund Policy
If you have decided to cancel your reservation
or need to re-schedule, please call our
24 hours reservations 1-800-535-BIKE or
our local office at 808-871-2155.
- All tour cancellations must be made 5-days prior to the tour date.

- Any cancellation within a 5-day period of the scheduled tour date, is subject to a $50 cancellation fee per person.

- You may re-schedule based on availability, 48-hours notice is required.

- Tours cancelled within 24 hours from scheduled tour date will result in a FULL CHARGE.

- No refund will be issued if you cancel a re-scheduled tour.

- There will be 100% charge for No Show (If you do not show up for the scheduled tour, no refund will be issued).

- Store items can be returned for store credit, no cash or credit refunds.

If you have further inquiries, you may write to:

Maui Downhill
199 Dairy Road
Kahului, Maui, HI  96768

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